FAQs

No, currently only tickets for events at the Joy Theater are available for purchase.

Tickets may be purchased online at www.thejoytheater.com by selecting the event on our calendar.

Additionally, our Box Office will be open 1 hour prior to show door times.

Unless otherwise noted on the ticket, we are primarily a general admission standing room venue. Seating in the lower and upper balcony vary by event and are often sold as premium seating offers.

If you have ADA needs, please contact us in advance at [email protected] to make special arrangements.

Our Box Office is only open on show days.

It will open 1 hour prior to the advertised and scheduled door time. Door times for each show can vary and guests should check the event listing for the specific show.

A portion of the online service fees are still applied for box office ticket purchases. Customers generally save $2.50-$6 per ticket when purchasing at the Joy Theater box office in person.

For cancelled and rescheduled events, there is usually a 30-day window to request refunds via your original form of purchase.

All other instances are on a case by case basis.

For any assistance with refunds and exchanges, please reach out to [email protected]